9 TO 6 CDT
GMT minus 5 hours
Monday thru Friday
Do not call on
Sat. Sun. please
Bench Pads by--
Paul L. Jansen and Son, Inc.
From The World's Premium Piano Bench Makers
from Keith . . .
SCHAFF BENCH PAD PAGE
SHIPPING POLICY WITH JANSEN'S MERCHANDISE:
NEGOTIATED AT TIME OF PURCHASE
Jansen has agreed to "Drop Ship" to our customers in the USA.
That means the merchandise will be shipped directly
from Jansen's Factory to YOU without coming through our office.
Your product will arrive sooner this way.
CHECKING ON YOUR ORDER
Call us for all follow up questions concerning your order.
Please DO NOT call Jansen to check on orders.
They do NO retail business,
and they have no records of details concerning your order.
When people violate this, the Jansens often actually make
the situation worse since they are interrupted from normal
production in order to talk to you. You will not be pleased doing this.
Please don't just order a product to have a look.
Check it out FIRST. Send E-Mail-- ask questions.
CALL: (800) 338-8863 and let's talk about your needs!
On all Jansen products....
We reserve the right to charge a 20% restocking fee at our discretion.
All returns of Jansen products must be returned to them.
NEVER return merchandise without calling us at (800) 338-8863 to make arrangements.
You may own the product and never see it again. Let's do it right!
If a product is returned damaged, Jansen will have the last word
as to further charges to you which will be deducted from any credit back to you.
This may be over and above the restocking fee.
RETURN ALL MERCHANDISE IN THE CARTON IN WHICH THEY CAME TO YOU.
Be sure to insure all returns for the original cost of the item.
If a product arrives damaged in shipping, DO NOT even
remove it from the carton-- call us, and we call Jansen, and Jansen
arranges for UPS to come and examine the damage and return the item.
If you proceed to open a damaged carton and assemble the product
and / or discard the carton, you will have to accept the product damaged.
Thanks for understanding. If these policies seem ominous, please consider this--
We tell you up front what other firms spring on you LATER. We hope this is helpful.
MENU OF OTHER JANSEN PRODUCTS
Conventional Piano Benches
Piano and Round Top Stools, Caster Cups, and Furniture
Recent Additions-- Benches From Jansen
Jansen Trolleys-- Look for the part numbers with the "J" in front
Parts to Restore and Repair a Jansen Piano Bench
ORDER BY PHONE WITH CREDIT CARD
CALL: (800) 338-8863
Go to Mail Order Form for printing:
Online help available Or Call: (800) 338-8863
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